I cant access my domain in the browser but I can ping it in the console

I did the following 1 click install in the marketplace

I can’t access my site via www. or

I can ping the site only via www.

I have added the DNS information into my registrar and it has resolved. I also did the following for the wordpress installation. This is the IP address as you can see wordpress is setup


Hi there @seacrest75,

Have you followed our getting started guide for this 1-click app?

Hope that helps! - Matt.

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Thanks Matt for the reply back. I did all of the instructions above and still can’t access my site in the browser. I can ping but can’t access it in the browser