I cant open webmail in CyberPanel

I have created a new mail for my website in CyberPanel.

When I make click in “Access Webmail” section… and use my mail and password… I get an error notification "Authentication failed and sometimes “Unknown error”

This is my mail and the error >>>>>

Next I check in Security >> Firewall section and port 25 is added correctly, I dont see errors there Here I show you a picture >>>

I made a list of all the records (DNS) found un my website Take a look here >>>

Now I dont know how to do.

Your help will be appreciated


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Hello Eleu

I got this error using the commands. ( is related to mysql I guess)

Check images here:

Thanks again for your help


Can you confirm if you have SSL applied on mail server? If not, please click CyberPanel > SSL > MailServer SSL button and then try log in again.

Let us know if it makes any difference.

Best, Eric