I deleted my load balancer and now I cannot access my droplet from the terminal or from the domain name or the IP address

Posted April 17, 2018 1.6k views
Load BalancingUbuntu 16.04

I can access the console from the Digital Ocean dashboard. The apache2 service is up and running. The apache2 logs don’t have anything that seems to point to the problem. I get a timeout error when accessing the domain name from a browser and a timeout error from the terminal. Any help is appreciated.

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1 answer

Did you set up a firewall when first configuring your droplet?

You can disable your droplet’s ufw firewall with:

service ufw stop

Since this droplet was working with a load balancer previously it was allowing HTTP connections from the load balancer. Since deleting a load balancer doesn’t directly change anything in the droplet it’s pointed to my guess is that a firewall on your droplet is configured only to allow connections coming through the LB.

  • thanks @ryanpq I disabled the firewall but still can’t get through using a terminal on my computer or vuia a browser. I get a ’ Resource temporarily unavailable’ at the ssh terminal and a ‘connection timed out error` when I try accessing the site through a browser.
    The firewall I had was setup according to this article How to installthe LAMP stack.

    by Brennen Bearnes
    A "LAMP" stack is a group of open source software that is typically installed together to enable a server to host dynamic websites and web apps. This term is actually an acronym which represents the Linux operating system, with the Apache web server. The site data is...