Question

I don't pay the bill since 5 month ago after i pay i lost my droplet and data how to recovery it

Posted May 18, 2019 441 views
DigitalOcean

I don’t pay the bill since 5 month ago after i pay i lost my droplet and data how to recovery it

i have confused after this problem
i created new droplet by my data not recovery

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1 answer

We attempted to notify you at the start of the month that your account had a past-due balance, and then sent a follow-up e-mail every two days. After three weeks, we sent you a final termination notice, and your account was suspended with your Droplets being powered off. Two weeks later, your Droplet was removed from our system due to a lack of response regarding the outstanding balance. In these cases, we are not able to recover your Droplet.

Let me know if you have any further questions.

Regards,
Prakash Jha
Developer Support

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