i resized my droplet using the appropriate method and now my site is down?

October 14, 2019 102 views
DigitalOcean
dave26
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dave26

i switched off the droplet(server) for a few minutes as i had to do some resizing and then switched it back on , from the shh root it says everything is fine but i cant load up the website…

Is that because the IP address is taking another 24-48 hours to be re-routed to the domain because it was disconnected after switching off the server or?

at the moment i am getting this error on domain diagnosis

‘A’ RECORDS (DOMAIN POINTING)

has 'A’ no records

MX RECORDS

no 'MX’ records

i did not change any settings

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3 Answers
bobbyiliev MOD October 14, 2019

Hello,

This sounds like a DNS issue rather than an issue with the droplet itself. A droplet restart should not affect your DNS records in any way unless you are actually running a service like Bind and you have your own nameservers on the droplet.

I would recommend running a whois for your domain name and checking the domain status, make sure that the domain name is not with status OnHold or similar and that the domain has not expired.

Regards,
Bobby

dave26 October 14, 2019

the status says ok but the name server is on the droplet so?

dave26 October 15, 2019

any answers out there?

  • JustSomeTech October 15, 2019

    Hi @dave26 ,

    We can’t do much without any information. Like @bobbyiliev said, it looks more like a DNS issue.

    • Please check if nameservers are configured properly at your registrar
    • Then check the DNS A records are set to the proper IP
    • Check if ports aren’t blocked on your droplet

    If you can’t figure it out, you can always contact me.

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