Question

IP is prohibited by Cloudflare

The IP of my current droplet as well well the ID of the new droplet that I just created, are all prohibited by CloudFlare, may i know how to do as next?

error message is below:

Error 1000

Ray ID: 896f0773dbbd1664 • 2024-06-20 21:59:59 UTC

DNS points to prohibited IP

What happened?

You’ve requested a page on a website (xxx.top) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system.

What can I do?

If you are the owner of this website: you should login to Cloudflare and change the DNS A records for xxx.top to resolve to a different IP address.


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KFSys
Site Moderator
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June 22, 2024

Heya,

I’ve found topics describing the same issue you are experiencing:

https://community.cloudflare.com/t/your-website-is-resolving-to-an-ip-address-that-is-creating-a-conflict-within-cloudflares-system/449257

I’ll recommend you to check that one. It has pretty good details on what steps to take. If you have any troubles afterwards, please let me know, I’ll try to further assist you.

alexdo
Site Moderator
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June 27, 2024

Heya,

I believe that this happens if the IP address is associated with activities that violate Cloudflare’s terms of service or if it is listed on a security or abuse list.

The docs mentioned by KFSys suggests to edit your DNS records to point to your origin server’s IP address to resolve the issue.

Regards

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