Mastadon: Clicking the link in the verifications email goes to a "page cannot be found"

My mastodon instance is up and running, but users can’t complete the verification process. The email arrives fine, but clicking the link doesn’t work.

Here’s an example from Chrome:

This site can’t be reached’s server IP address could not be found

The email is going through fine, it’s just the user can’t click the verify button, so I have to manually add them.

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Bobby Iliev
Site Moderator
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November 13, 2022

Hi there,

I’ve just tested this and it seems to have worked as expected:

Would you mind sharing here with the community how you got this working?

One thing that comes to my mind is adding an A record for the email subdomain so that it points to your server IP address.