Mern stack getting 504 when trying to connect to Stripe webhooks

Posted on June 10, 2024

Hi all, my 504 bad gateway time-out log says Request failed with status code 504\n at https://my_website/static/js/main. My app is build via a droplet. Of course it works locally… Any suggestions or help would be greatly appreciated, thanks!

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KFSys

June 11, 2024

Heya @swimminglapiswalrus,

I’ll recommend you to check the Application logs rather than your Nginx’s logs. In the application logs you should be able to see the specific error behind this behavior.

Once you have the error you can further troubleshoot the issue.

Bobby

June 11, 2024

Hey!

What I could suggest here is to check your server logs to identify any internal server errors or bottlenecks that might be causing the delay.

Also, the 504 error is quite generic, but to find a more meaningful message, you could check your fogs from your web server (like Nginx or Apache) and application logs from Node.js will be particularly useful.

Also, what might help is to check the Stripe dashboard to see if the webhooks are failing from Stripe’s end and review any provided error messages or logs.

Besides that, what I could suggest here is to use a tool like curl or possibly Postman to simulate webhook calls to your server to ensure it can handle them appropriately. That way you could run the request from your laptop and see if the issue is on the server side or on the Sripte side.

Feel free to share more details once you have the extra debugging info here!

- Bobby