Missing team invite?

A client of mine signed up, created a team and invited me in a few hours ago. They sent a screenshot, on their end I am added in the team. On my end, there was never any notification and I am not in their team. I tried to log out and in again, no change. What can I do?

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Site Moderator
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April 15, 2022

Hey @theorydigitalou,

You can ask them to re-add your account to the team and then check your email again for the invite. If it’s yet missing, you can also reach out to our amazing support team.

Hope that helps!

Site Moderator
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April 14, 2022

Hi @TheoryDigitalOU,

Check your e-mail address and make sure to check all your folders even the spam folder. I’ve had my e-mail go to the SPAM folder from time to time.