MongoDB Compass: Authentication failed

Unable to connect to a cluster on DigitalOcean. I have added my IP to the trusted sources list. I’m getting the connection string from the database panel.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Also faced the same issue

Site Moderator
Site Moderator badge
July 20, 2022

Hi @smalllightseagreensquid,

Have you checked the following docs on the matter :

Do you get any specific errors when you try to connect? For example, is the connection timing out or are you getting authentication errors?

Also, can you share some more information on how exactly are you trying to connect?

Have you also tried to re-download the CA certificate and swap your existing one?

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up