These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
In our community we don’t have the ability to look into specific account issues. I’d recommend opening a ticket with our support team who can look into that further. Support
Hope it helps!
Nate
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.