Report this

What is the reason for this report?

My domain name directs me to UNMS login page after a problem in my payment method

Posted on January 26, 2020

Hey ,

I had a problem in my credit card and my digitalOcean account was suspended, after making the payment I can’t find my Droplets anymore and my Domain directs me to UNMS login page , keeping in mind I have never used UNMS in my Application . Whats going on ?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi @alashbana,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Regarding the UNMS login page,check the DNS of your domain, it should help you figure out why you are seeing this page.

Regards, KDSys

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.