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My domain name directs me to UNMS login page after a problem in my payment method

Posted January 26, 2020 1.6k views
DigitalOcean Spaces

Hey ,

I had a problem in my credit card and my digitalOcean account was suspended, after making the payment I can’t find my Droplets anymore and my Domain directs me to UNMS login page , keeping in mind I have never used UNMS in my Application . Whats going on ?

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alashbana
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alashbana

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How many subdomain can I have per droplet ? Especially if I buy 5$ droplet space? Question Question
Why does my droplet power off on its own yet it has been working well ever since? Question Question

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KFSys January 26, 2020

Hi @alashbana,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Regarding the UNMS login page,check the DNS of your domain, it should help you figure out why you are seeing this page.

Regards,
KDSys

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