Question

My droplet is down and I'm not able to reboot it.

My website was down this morning and I am trying to reboot the droplet. But it seems like the turn off process is frozen forever and now I’m not even able to connect the server via SSH. Any help would be appreciated.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Already created. Thanks anyway for your help. I just thought that there might be a solution to make it without support center.

This comment has been deleted

@Geekologist Thanks for reaching out.

There’s no access to the server at all. I’ve just toggled the reboot switcher in my cloud panel and the reboot process is frozen forever now (about 3 hours).