By rahamohebbi
I have been with DO for more than a year now. I was impressed with how easy it is to create VMs, however, I have noticed that Droplets and in general all the other services are becoming increasingly unreliable.
I am running a business here so I was expecting the support team really help me out here but they are slow and most of the time very wage with their answers.
For instance, my Droplet stopped working and they said we can’t do much go and start over. This is one of the URLs that I received : https://howtoubuntu.org/how-to-repair-restore-reinstall-grub-2-with-a-ubuntu-live-cd
a CD?
I also created a brand new Droplet from the console but when I try to create a password for root I never receive the email.
Another example is when I try to create Droplet in Docker-Machine, suing the create command. I keep getting errors. All this used to work fine before.
I am really disappointed!
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hi there,
What is the exact error that you get for your old Droplet? An option in such cases is to restore to a backup so that you don’t have to start from scratch.
Regarding the recovery process, you can follow the steps here on how to use the recover Data from Droplets with the recovery ISO:
https://www.digitalocean.com/docs/droplets/resources/recovery-iso/
For the root password you should be able to specify the root password during the creation of the Droplet:
Note the message in there:
You will not be sent an email containing the Droplet’s details or password. Please store your password securely.
Regards, Bobby
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Start building today
From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.
