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My site doesn't load. Why?

Posted December 28, 2019 187 views
WordPressUbuntu 18.04

I opened severel sites these past days, all working fine. Now i registered a new domain, did all the dns work, set up wordpress like usual so it should work (also got https via console)

Anyway first it showed “registered to namecheap.com” page, and now it doesn’t even load, at all.

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emirhankarasu
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emirhankarasu
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alexdo January 11, 2020

Hello, @emirhankarasu

Could you please let me know if this has been sorted? Keep in mind that the DNS changes might take up to 48 hours due to ISP cache. Usually the DNS will propagate a lot faster, but you still need to wait for at least an hour or so. In the meantime you can check the DNS propagation using a site like https://www.whatsmydns.net/

If the DNS has propagated and the site is still not loading then you can check the Apache/Nginx and PHP error logs to see if there is a logged error as well.

The location of the Apache error log is:

/var/log/apache2/error.log

The location of the Nginx error log is:

/var/log/nginx/error.log

You can also check your PHP error log if your site is based on PHP. You can find the location of the error log from the php.ini file. Just look for the error_log line and see the exact location.

Let me know how it goes.

Regards,
Alex

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