Question
Need Help: Domain or a subdomain is already owned by another user
Hi DO,
I have a DO account and have been enjoying the great features of DO for around a year. I moved the hosting of my church domain to DO, with a new domain. I also need to setup a mail server with DO.
However, due to a certain misconfig, the domain is added to the mail server instead of the website server droplet instead.
I have deleted the domain from the mail server droplet, but I cannot add it to the web server. It returns “Domain or a subdomain is already owned by another user”
I have submitted a ticket with ID #3249965.
We need to have the website and mail server ready before next Sunday, hence the urgency.
Can someone from DO please help me with this case?
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