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Hello,
As you have already done most of the required steps, this sounds like that the permissions for the /var/www/example.com/html directory are not correct and Apache is unable to read the files in that directory.
What you could do is:
- sudo ps aux | grep apache
The output would looks omething like this:
- ps aux | grep apache
- www-data 5131 0.0 1.1 1063424 11428 ? Sl 00:00 0:02 /usr/sbin/apache2 -k start
sudo chown -R www-data:www-data /var/www/example.com/html
tail -100 /var/log/apache2/error.log
There you should be able to get more information for further troubleshooting.
Regards, Bobby