No email with info

February 10, 2018 1k views
Ubuntu Email

Hi. I’m new to Digital Ocean. Apparently, I’m suppose to get an email when I create a new droplet that includes my password and SSH info. But, I’ve not received anything.

I made sure I didn’t add any SSH keys when creating a droplet. I’ve also destroyed a droplet and created another one to see if it’ll give me a new email, but still, nothing.

I’ve read up on some questions about the same problem with no solution. Just disappointing to see no fix to this even though it’s a problem. It should be acknowledged.

Again, I’m new to here. And I guarantee new users will be facing this problem every time.

Any help would be appreciated. Thanks!

1 Answer

Emails are sent for each droplet created without an ssh-key. If you open a ticket with our team they can check whether these messages are being rejected by your email provider and assist in troubleshooting. Be sure to check your spam/promotion or any other auto-filtered folders in your email inbox in case the message was mis-categorized.

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