Question

No supported authentication methods available (server sent: publickey )

I try to login my droplet server. I use putty , when I enter my credentials,it show No supported authentication methods available (server sent: publickey) what wrong with that. I also cannot enter droplet console because I cannot enter as root , So how can solve this.


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Bobby Iliev
Site Moderator
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May 23, 2022

Hello,

In addition to what has been already mentioned, you can follow the steps from this tutorial here on how to do your initial server setup here:

https://www.digitalocean.com/community/tutorials/initial-server-setup-with-ubuntu-20-04

Or you can watch this video tutorial here:

Hope that this helps!

Regards, Bobby

KFSys
Site Moderator
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May 21, 2022

Hi @moehkak,

You need to use a Public Key to enter your Droplet. The Droplet’s created in DigitalOcean by default do not have Password Authentication turned on.

You can follow this docs page to create and add your SSH keys to your Droplet:

https://docs.digitalocean.com/products/droplets/how-to/add-ssh-keys/

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