Question

Not able to connect to droplet via domain, but emails still go through....

  • Posted February 3, 2022
  • DNS

I have my Namecheap domain pointed at the 3 nameservers (NS1-3.digitalocean.com). I am unable to access the droplet via the domain at all (it’s a Dokku install). I can see my domain is pointed properly though as I am still able to receive my emails that are setup on a Namecheap email hosting package.

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Hi @taylorMorel,

First, I’ll recommend pinging your domain to see if it’s loading from the proper IP of your Droplet/App:

ping domain.com

where domain.com is your actual droplet.

Next, would it be possible to let us know what is the exact error that you see when you try to load the domain?