Question

Once i try to add DNS it says its already there

  • Posted March 4, 2022
  • DNS

Hello, we have purchased a domain, and by default the DNS of this domain was directed to the DNS reseller, but after redirecting to Digital Ocean, the system shows that these DNS were just redirected there. Is there any chance to reset these DNS on your side? Parking?

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Hello there,

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!