Our site has been down for over 9 hours, put in ticket 1249187 for recovery IO but still no response - how do we get help??
How long does it take to get response from support? My filesystem seems to be corrupted. I’ve attempted recovery using the recovery-fsck kernel, but my droplet is failing to boot properly. I need support to enable recovery ISO but waiting for over 9 hours already.
Is this typical?
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