Report this

What is the reason for this report?

Our website got some problem, but we already emailed to support team, they haven't reply our email.

Posted on August 3, 2017

Our website got some problem, but we already emailed to support team, they haven’t reply our email.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

a) Support is best effort. b) Your droplet is unmanaged, it’s up to you to SSH in and solve the problem.

They don’t answer a whole day from yesterday unfortunately… I’m waiting for they response more that 24 hours…

Our Ticket ID is #474322

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Start building today

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.