Plesk error 500

Hey,

The 500 error is just a generic error and you should check your logs to see what the actual problem causing that error is.

To check your Plesk and web server error logs for detailed information:

tail -n 50 /var/log/apache2/error.log
tail -n 50 /var/log/nginx/error.log
tail -n 50 /var/log/plesk/panel.log

Look for specific errors, such as database connection failures or permission issues. Feel free to share the error logs here for further assistance.

Regarding the disk usage, since you suspect storage usage is high, log in to your server via SSH and check disk usage:

df -h

If the disk is full, clear unnecessary files or logs:

sudo du -sh /var/log/*
sudo rm /var/log/old-logs.log  # Replace with large log file names

For Plesk, you can also check /var/www/vhosts/ for website files and remove unused ones.

On another note, make sure all required Plesk services are running:

sudo service psa status

If any services are stopped, restart them:

sudo service psa restart

If storage has been cleared and services are restarted but the issue persists, reboot the server from your DigitalOcean control panel or terminal:

sudo reboot

And lastly, you can try using the Plesk repair utility to fix common issues:

plesk repair all

Let me know how it goes!

- Bobby

Heya,

The best way to solve any issue is to first check the error logs of either your Application or your Server. Depending on the error you are receiving. Without that concrete error message you are just trying to blindly hit the exact issue.

To check your Plesk and web server error logs for detailed information:

tail -n 50 /var/log/apache2/error.log
tail -n 50 /var/log/nginx/error.log
tail -n 50 /var/log/plesk/panel.log