Powering off runs forever, cannot use Power Cycle

Hi all,

I tried to restart my Droplet from the terminal, however, I cannot connect to the host via SSH (maybe due to a RAM overflow problem). Then, I tried to power off via the Digital ocean website, however, it stuck at Powering Off (running for nearly half an hour). As it is in power-off status, I have no way to press the Power Cycle button

Is there any way to solve this problem?

I look forward to hearing from you.

Yours sincerely, Chi

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

I’m also facing this issue. Hopefully they’ll fix it asap