Powering off runs forever, cannot use Power Cycle

Hi all,

I tried to restart my Droplet from the terminal, however, I cannot connect to the host via SSH (maybe due to a RAM overflow problem). Then, I tried to power off via the Digital ocean website, however, it stuck at Powering Off (running for nearly half an hour). As it is in power-off status, I have no way to press the Power Cycle button

Is there any way to solve this problem?

I look forward to hearing from you.

Yours sincerely, Chi

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I’m also facing this issue. Hopefully they’ll fix it asap