Hello, Last night, when I connected to the droplet with the droplet console, I saw that there was an update. After giving the “do release upgrade” command, the system restarted. And I can’t connect to droplet anymore.
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Hello,
I’m sorry to hear that you’re having trouble connecting to your droplet after performing a release upgrade. Here are a few steps you can try to troubleshoot the issue:
If you need further assistance, please feel free to contact DigitalOcean Support.
Hope that this helps!
Hey @e4267993e1664a3686ec6b191743a8,
Can you ping your Droplet? Additionally, have you tied rebooting it?
You’ll need to use the Recovery Console to SSH and see if your network is up as well.
The Recovery Console provides out-of-band access and is available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. You can use this feature to log in and revert bad settings to regain normal access.
You can follow this documentation on how to enter your into your Droplet:
Basically, you’ll reset your root password and use it via the root user on the Recovery console to connect to it. Once inside you can see what’s causing the exact issue and what happened with the upgrade.
Hope this helps!