Question

Problem reach our web app ( dubai Etisalat)

Posted September 16, 2020 79 views
Networking

Hello,

We have some user from Dubai, that can connect to our website , and all user use Etisalat.

  • The person that can not access to are from Dubai, (some person can access and some no, it’s seams that all persons that they can access the telecom is Etisalat)
  • They can not access to escaping.io but they can access to 142.93.169.149 (our web server with the same page and in the same server region)
  • They can access also to our wordpress teaminglabs.com (in the same server region)
  • When user connect the page load extremely slow ( as 500 seconds for some kbyte) -User can ping our server without problem with some package.

The main difference of our test server (which is reach) and our main App. Is that we don’t have any domain assigned to our webserver and also we don’t have ssl.

But our wordpress teaminglabs have the same ssl certificate as our web app escaping.io

May the problem could be some of these reasons.

Could i perform some other test?

Thanks

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