Product support

Hi there!

DigitalOcean works on a pay-as-you-go monthly billing model, so long-term prepayments like 36-month upfront purchases aren’t currently available by default.

That said, if you’re looking for a custom agreement or billing arrangement, I’d recommend reaching out to the DigitalOcean sales team here: https://www.digitalocean.com/company/contact/sales

You can also check out the DigitalOcean billing documentation for more details on how charges and invoicing work: https://docs.digitalocean.com/platform/billing/

Hope this helps!

- Bobby

Heya,

I would like to refer you to DigitalOcean’s billing page:

https://docs.digitalocean.com/platform/billing/

DigitalOcean billing cycles are monthly. Your balance accrues over the course of the calendar month based on the cost of the resources you use. We are also required by law to apply taxes for certain countries.

We automatically invoice and charge your team’s primary payment method on the first day of each month for the previous month’s usage, or partway through the month if you exceed your team’s usage threshold.

Heya, @tranthanhhuyen

If you intend to use the Droplet for 36 months, you’ll be charged monthly rather than all at once. However, you can always reach out to our Billing team if you’re looking for a dedicated solution and a custom billing cycle:

https://www.digitalocean.com/company/contact/sales

Regards