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Received no credentials after creating droplet.

Posted on June 4, 2020

Hi digitalocean team,

I’m new here with the intension of trying it out for future references. I created several droplets but did not receive credentials for it. Upon creating account and making payments, I received email confirmations for the payment and also for DigitalOcean credit, but the mail for the credentials never came in.

Kindly rectify/advise on this problem, as it is for an urgent application that needs to be reviewed very soon.

Regards Gabriel

NOTE: I have added the support@support.digitalocean.com to my mailbox whitelist, even after receiving two separate mails from same address.

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