Question

Remove domain from destroyed droplet

Posted November 16, 2021 69 views
NetworkingDNSDigitalOcean Droplets

Hi, I once had a droplet (with assigned domain) that was automatically destroyed due to unpaid bills. Now I have paid and created a new droplet and I can’t assign this domain, when I try to do it I get following error “Domain ‘xxxxxx.com’: name already exists.”. I can’t remove it manually from the old Droplet because it’s destroyed. Any ideas how could I remove my domain from destroyed droplet and assign it to my new project ?

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1 answer

Hello, @125adam123

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says that the domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Regards,
Alex