Question

Removing the personal information regarding the personal information security laws.

Posted October 2, 2018 774 views
UbuntuSecurityDigitalOcean

Sup? How to remove all not limited to my credit card but also the other information from digital ocean’s storages and the companies’ storages that digital ocean is doing business with and shared my information?

It is not even f possible to remove credit card info? What kind of sorcery is this? I want to close all the servers as well as remove my credit card and such info from your storages. Not only making the column value deleted=0 to 1 but totally delete.

3 comments
  • addition since there is no way to edit original post: plus including this message as well as the previous message, since both of them are holding my profile picture and the letters from my name and surname.

  • Hey dude! Did yea try oppening a ticket and requesting your data to be removed? It will/should only work if you are an EU resident tho…

  • No, it is not only for eu but also for other countries that have regulations/laws about personal information security like my country. Digital ocean should also follow these laws as they are following tax laws.

    Yep I opened a ticket and the answer was explanation of how to deactivate account. There is even no option to remove credit card info. Deactivating means they will hold your data but you cannot reach the account which is not acceptable.

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1 answer

Hey friend!

This is something that will be better handled by speaking with our support team via our ticket system. It’s the beginning of the month so they’re a bit busy handling tickets related to billing, but they will always respond and be helpful :)

Jarland

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