Question

Reset passphrase without command line?

  • Posted on January 9, 2015
  • skerrAsked by skerr

My sysadmin attempted to hijack my account. I was able to take control of the login credentials and change the SSH access key. However, I don’t have the knowledge to change the passphrase and this employee will not give it to me. Is it possible to reset the passphrase, or turn off that authentication without command line knowledge?

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  • From the control panel, click on the server in question.
  • Once there, click on “Access”
  • Next, click “Reset Root Password”
  • Finally, click on “Reset Root Password”

This will cause your server to go down for a bit while it resets the password. It will then e-mail you the new password.