Question

SFO2 region packet loss / Telia issue?

Who else is seeing packet loss in the SFO2 data center? I’ve only had my droplet for 2 weeks and keep seeing significant packet loss as seen in the MTR results below. So far DO support just keep asking a traceroute, then an inbound MTR, then an outbound MTR, and at point didn’t even read or acknowledge the support message I sent in.

My traceroute [v0.92]
Ubuntu-Box (206.189.79.66) 2018-07-07T08:50:23 0000
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 206.189.64.254 0.0% 9230 0.4 0.3 0.3 40.1 3.1
2. 138.197.249.146 0.0% 9230 0.7 0.3 0.3 12.2 0.7
3. sjo-b21-link.telia.net 0.0% 9230 1.2 1.1 1.1 20.8 0.6
4. las-b21-link.telia.net 0.0% 9229 7.3 7.0 7.0 20.4 0.3
5. las-b24-link.telia.net 2.6% 9229 12.1 12.0 11.9 88.3 4.3
6. chartercommunications-ic-325646- 0.0% 9229 12.2 13.9 11.9 101.9 11.0
7. 66.109.5.122 0.0% 9229 18.9 13.7 12.0 26.1 2.7
8. agg1.lsancarc01r.socal.rr.com 0.0% 9229 18.9 13.8 12.1 29.9 2.7
9. agg1.vnnycajz01r.socal.rr.com 0.0% 9229 21.4 16.3 14.5 25.7 2.7
10. 72.129.15.1 0.0% 9229 27.6 40.1 15.1 347.4 38.2
11. agg1.snplca3201m.socal.rr.com 0.0% 9229 14.7 14.5 14.5 157.2 2.2
12. cpe-108-185-200-171.socal.res.rr 0.0% 9229 24.6 106.1 23.7 2732. 186.1

-B

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Hello friend!

This seems to show 0.0% packet loss to the end point. When reading an MTR, it is important to note that any packet loss which does not carry to the end point is not a concern. Some upstream routers do not return all ICMP requests, and that is what causes a spike in loss in the middle while not causing any from the end point.

Kind Regards, Jarland