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I have a similar issue and any help would be really appreciated.
I reset the root password of my droplet through the DO admin panel and right after I couldn’t connect anymore from my saved putty connection. After some investigations and reading here too, I noticed that in the console, when I’m asked to login, it reads: “Give root password for maintenance (or press Ctrl-D to continue)” and all the services (ssh, apache, mysql, etc.) are inactive. So, of course, my site is down.
Also, if in the console I login as root and then I type “exit” it gets stuck instead of asking me again to login. So the only option is to turn off the droplet and turn it on again… :/
Any idea on how to get out of maintenance mode?
(not sure it makes a difference, but it’s an Ubuntu v.18.04)
Thanks in advance and best regards.
Resolved with these:
=> could eventually login normally both via console and with putty.