snapshot turn off my site 2 hours and stall not turn on

October 12, 2013 3.3k views
bisu7589
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bisu7589
i will going to take a snapshot and run it 2 hours gone and stall the event stuck there. i don't know what happens i will submit Ticket 1 hours ago hay say Hello We are investigating this issue and will update you shortly. Thank you Support but do nothing so what now
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5 Answers
kamaln7 MOD October 12, 2013
Please wait for a response to your ticket.

Thanks.
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bisu7589 October 12, 2013
ha ha funny why not wait for hole life .
what is that man all user e-mail me .
pleas do it faster.
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bisu7589 October 12, 2013
i don't have problem a snapshot take 5 hours for done.
but i need my server live.
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kamaln7 MOD October 12, 2013
Unfortunately this is nothing you can do other than wait for a ticket response as we've already explained the situation to you.
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bisu7589 October 12, 2013
thy can do it bay a tuck in server thy do it in 1 minute . but thy down my site for about 4 hours. to bad support wen its done in 1 minute why thy don't do it faster
really unexpected support never see like these in my live.
how bad thy are.

i'm gate these massage on 10/12/13 at 09:58
Hello

Our engineering team is working on it right now.

We hope to have it resolved soon.

We apologize for any inconvenience.

Thank you for your patience
Support

and my site is live on 10/12/13 at 09:59
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