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Hello! I submitted ticket #11979892 over 24 hours ago requesting an unblock for SMTP. Still no response, coming up on 30 hours now. Is this normal for DigitalOcean?
I thought that DigitalOcean had a 24 hour SLA on support requests and was suitable for production environments, but it’s not feeling like it right now.
If anyone at Digital Ocean sees this and could help escalate I’d really appreciate it. My bosses are getting crabby with me.
petercorrea
Chatree Kunjai
e6317acc26184445891017fc7a2d90
a18c8eb1471849c38a67f0898471e8
Sanjeev Mansotra
mhmmd-ysf
Michael Sampino
Rayjunqueira
Seymen Pek
Danny Aung
colinbester
JUST JELLY