Hi there,

I have received an email informing me that my account has been locked and disabled. I do have ticket number, but I need the account urgently to be enabled back as I am due to deliver collage assignment. Please help urgently

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1 answer

Hey @B00100441Squid,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!
- Matt.

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