Totally no response from [Ticket #7975935] after a day. After searching cases similar to mine reported in the ticket, they also received no response or some template thing. Looks like that’s how DigitalOcean treats their customer huh.
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Hey @jmy12k3,
I’m sorry to hear that you’re having a challenging experience with DigitalOcean’s customer service.
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked the DigitalOcean support team to check-in on your ticket. They will be able to help you further where we cannot!
Hope that helps!
- Bobby.
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