Hi. I was trying to update my droplet to 20.4.
But at some step, it just gave and error and tried to revert to previous version. That failed as well and now I can’t access my droplet.
I tried accessing over port 22 & 1022, but both just timed out.
I have switched off/on the droplet & also did a “power cycle”. Please help.

Tried to raise a support ticket but the create ticket form gives this error:

[{“message”:“Insert failed. First exception on row 0; first error: INVALIDEMAILADDRESS, Ticket Email: invalid email address: org:1618740427:myemail@gmail.com: [TicketEmail_c]”}]

Please help!