Unable to access droplet console through website

Posted March 2, 2020 1.1k views

When I created my droplet I did it through setting up an SSH key.

I’m trying to access the console thing through the website but it’s asking me for a login and password, I tried using my DigitalOcean login info but that wasn’t it.

Where do I get said login and password?

Thank you

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1 answer

Hello, @jouo

If you do not remember your login credentials for your droplet you can simply reset the root password from the control panel.

You can follow this steps:

Login to your control panel –> Click Droplets –> Select your droplet –> Go to the Access tab –> Click the Reset Root Password button

This will send you an email to the address associated with your DigitalOcean account. You can use the password provided to log in to your Droplet through the console.

Also you can check:

Hope this helps!


  • for absolute beginners, when the “server-name” login: _

    what should be entered here? the droplet name?

    • Hello, @gpucc

      When you access the console and you see the message “server-name” login: _ you need to enter root for your username and then press enter then you can enter the root password for your droplet.