Question

Unable to access portal just signed up

  • Posted June 14, 2020
  • CDN

Hi Team, I just signed up on digitalocen account using gmail, but unable to access anything. I can see only blank page.

URL - https://cloud.digitalocean.com/projects

Seems like some CDN related issue.

Network Logs -

Request - vendor-2e41fef8dd91d7d82e06c5fb56195163.js	
Status Code -(failed)net::ERR_NAME_NOT_RESOLVED

Request URL: https://cloud-cdn-digitalocean-com.global.ssl.fastly.net/aurora/assets/vendor-2e41fef8dd91d7d82e06c5fb56195163.js
Referrer Policy: no-referrer-when-downgrade

Browser Console logs -

projects:244 Uncaught ReferenceError: $ is not defined
    at projects:244

my current location - Bulandshahr,UP, India.

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I am experiencing the same issue. My url is https://cloud.digitalocean.com/welcome

I just signed up and gave my credit card information, yet I cannot even access the homepage.


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Hey @mcamanojverma,

Try using VPN.

See my answer here and my comment on this post.

Hey @mcamanojverma,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - Bobby.