Report this

What is the reason for this report?

Unable to SFTP in via Filezilla.

Posted on June 22, 2017

Hi,

I am a total noob but (thanks to this forum) I managed to set up my first droplet, install everything I needed, set up a key pair and and connect and upload via FileZilla.

So I was expecting my second stab at this to be a piece of cake…

Wrong!

Having already created my RSA key pair for droplet 1, I simply ticked the SSH Key box when I created droplet 2.

Via the terminal, everything works fine - I can SSH/SFTP in no problem.

But when connecting through FileZilla I just get ‘Disconnected: No supported authentication methods available (server sent: publickey)’.

Clearly I’ve skipped a vital step this time round but after four hours of Googling I am no nearer figuring out what the heck that is.

Can anyone help?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi!

Did you add your SSH key to FileZilla? You can do that in SettingsConnectionSFTP. More detailed instructions with screenshots here.

If you’re on Linux or macOS, your SSH key is most likely located at ~/.ssh/id_rsa.

That worked! Thanks!

Am confused as to how I am already able to connect to my first droplet without ever having done this previously?

Any ideas on that?

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.