Unable to SFTP in via Filezilla.

June 22, 2017 4.4k views
DigitalOcean Ubuntu 16.04


I am a total noob but (thanks to this forum) I managed to set up my first droplet, install everything I needed, set up a key pair and and connect and upload via FileZilla.

So I was expecting my second stab at this to be a piece of cake…


Having already created my RSA key pair for droplet 1, I simply ticked the SSH Key box when I created droplet 2.

Via the terminal, everything works fine - I can SSH/SFTP in no problem.

But when connecting through FileZilla I just get ‘Disconnected: No supported authentication methods available (server sent: publickey)’.

Clearly I’ve skipped a vital step this time round but after four hours of Googling I am no nearer figuring out what the heck that is.

Can anyone help?

2 Answers


Did you add your SSH key to FileZilla? You can do that in SettingsConnectionSFTP. More detailed instructions with screenshots here.

If you’re on Linux or macOS, your SSH key is most likely located at ~/.ssh/id_rsa.

by Pablo Carranza
This article will teach you how to use Filezilla to transfer and manage files securely on your VPS.

That worked! Thanks!

Am confused as to how I am already able to connect to my first droplet without ever having done this previously?

Any ideas on that?

  • Hi @davidmarsh
    That’s not possible - or you setup your first droplet using password instead of keys?
    Or FileZilla perhaps integrates into PuTTY and snooped the key automatically?

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