Unable to ssh into droplet create from live snapshot

When I tried to create a droplet from a live snapshot of a droplet (which works fine), I could not ssh into or ping the droplet. The eth0 and eth1 interface was being rename to ens3 and ens4. Digital Ocean Support team suggested that I turn off Predictable Network Interfacing was kicking in and asked me to disable that by changing the grub config, updating it and rebooting

GRUB_CMDLINE_LINUX_DEFAULT=“console=tty1 console=ttyS0 net.ifnames=0”

But post doing that only eth1 has been renamed back, while the other interface is still ens3. Anyone faced this issue and got it resolved?

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Hello there,

May I ask if you’ve tried to edit the network config file manually to edit ens3 to eth0? Also, you can reach back to our support team since you already have an open ticket. They can advise you what else needs to be done in order to resolve this.

Regards, Alex