Question

[Urgent] I cannot access my site, wordpress droplet got deleted perhaps

[Urgent] I cannot access my site. Perhaps, WordPress droplet got deleted. If it gets deleted, can I backup that?

Subscribe
Share

I cannot access my site, I think WordPress site got deleted. it is asking me to get started with WordPress by buying it again. droplet is there


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi @20100127,

To check if your droplet has been removed, go to your control panel --> Projects and see if you have the droplet available there.

If it’s not there, most probably it got deleted due to a long-standing unpaid invoice. If you don’t have a backup, unfortunately, you won’t be able t restore it.

If the droplet is still there, the problem might lay elsewhere. I’ll recommend checking if your domain is still registered and not expired. Additionally, see if the domain actually pings. If it does, is it still from your DigitalOcean droplet? If it’s not, you’ll need to point it to your Droplet. If it pings from your DigitalOcean droplet then it’s something with the Droplet itself.

Having said that, check the mentioned steps above to see where we stand, and then we can continue until the resolution.

Regards, KFSys