Question

[Urgent] I cannot access my site, wordpress droplet got deleted perhaps

Posted July 5, 2020 202 views
WordPressDigitalOcean

[Urgent] I cannot access my site. Perhaps, WordPress droplet got deleted. If it gets deleted, can I backup that?

1 comment
  • I cannot access my site, I think WordPress site got deleted. it is asking me to get started with WordPress by buying it again. droplet is there

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1 answer

Hi @20100127,

To check if your droplet has been removed, go to your control panel –> Projects and see if you have the droplet available there.

If it’s not there, most probably it got deleted due to a long-standing unpaid invoice. If you don’t have a backup, unfortunately, you won’t be able t restore it.

If the droplet is still there, the problem might lay elsewhere. I’ll recommend checking if your domain is still registered and not expired. Additionally, see if the domain actually pings. If it does, is it still from your DigitalOcean droplet? If it’s not, you’ll need to point it to your Droplet. If it pings from your DigitalOcean droplet then it’s something with the Droplet itself.

Having said that, check the mentioned steps above to see where we stand, and then we can continue until the resolution.

Regards,
KFSys

  • The droplet is there. I speculated that the WordPress droplet is deleted because it is being shown “get started with WordPress” on that bar of the droplet.
    There is a timeout in ping to devhike.com

    • The Get Started is always there, there is no need to worry about it. What I’ll recommend is you SSH to the droplet and see if the website is actually there. You can find the WebRoot at the following place /var/www/html/

      You can check the files if they are there.

  • @KFSys
    I cannot access my site, I think WordPress site got deleted. it is asking me to get started with WordPress by buying it again. droplet is there

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