@maryjbell

Due to fraudulent accounts, spam, etc – DigitalOcean has pretty tight security measures in place and from time to time, they do require physical verification of the account holder.

Since this is the user-to-user community, we wouldn’t be able to provide you with an alternative as the majority here, short of those with a mod title, do not have any way to access or further verify your account.

If DigitalOcean’s support team is requesting photo verification to unlock your account, then that’s an item you’d need to provide them with. It’s not specific to DigitalOcean though – many providers are using the same means to verify accounts.

This is a one-time deal, so you shouldn’t need to reverify afterwards.