Question

Website Down - "Sever Cannot be found"

Posted August 17, 2021 84 views
WordPressBackups

Look for some help. I have a client who uses Digital Ocean to host their Wordpress website.

I uploaded a staging plugin which didn’t work, so I attempted to restore a backup and now the website is down. The error I’m getting is “server cannot be found” and I’m completely lost at what to do.

I’m looking for any support, or if you know someone I could hire to help me, that would be great.

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1 answer

Hi @laurelbrownfreelance,

This sounds like the network is down. Can you ping the website or Droplet? Can you SSH to it? t? If you can, see if anything inside seems off, like Load, Apache/Nginx status and similar stuff.