Question

Why can't I access netflix.com

Posted April 6, 2020 1k views
Applications

I’m trying to access netflix.com from my VM, its timing out. Other sites are working just fine.

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2 answers

Hi there @torrsy,

I would recommend trying to run an MTR to check where exactly your packages are being lost:

  • mtr netflix.com

Also which region is your Droplet based in? Have you tried deploying a Droplet in a different region to see if it works? What is the exact error that you get when you try to visit the site?

Regards,
Bobby

Originally my droplet was in SF region. I have now changed this to NY region.

I’m getting the same error when attempting to browse to netflix.com
ERRTIMEDOUT

Other websites are working fine. By the looks of it, DigitalOcean IPs are being blocked. If this is the case, we’ll be using another service.

I don’t know what MTR does, its not a Windows command, nor is it in FreeBSD.

The best I can do is a trace route, below are the results.

C:\Users\PCSCH>tracert www.netflix.com

Tracing route to www.us-west-2.prodaa.netflix.com [52.25.200.177]
over a maximum of 30 hops:

1 221 ms 221 ms 222 ms 10.6.0.1
2 222 ms 222 ms 222 ms 157.245.112.254
3 222 ms 225 ms 222 ms 138.197.248.44
4 228 ms 222 ms 222 ms 138.197.244.42
5 223 ms 223 ms 223 ms ce-0-13-0-2.r01.nycmny17.us.bb.gin.ntt.net [157.238.179.153]
6 224 ms 224 ms * ae-13.r20.nwrknj03.us.bb.gin.ntt.net [129.250.4.40]
7 283 ms 283 ms * ae-5.r22.sttlwa01.us.bb.gin.ntt.net [129.250.6.177]
8 283 ms 283 ms 283 ms ae-22.r04.sttlwa01.us.bb.gin.ntt.net [129.250.2.8]
9 283 ms 284 ms 284 ms ae-1.amazon.sttlwa01.us.bb.gin.ntt.net [157.238.179.94]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.

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