Why is my website down for over a week? I cannot reach DO by phone or email? When I go to the website I get sent to Nginz. HELP!

I called Nginz and they say it is a DO problem. Who do I contact?

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There are no support tickets on your account, open or previously closed. Our support team is happy to assist you 24/7 via a support ticket. You can open one by emailing, from this page, or from this section of the control panel.

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Use the support button when you are logged in … and create a ticket. No idea what nginz is by the way :)