Question

Why is my website down for over a week? I cannot reach DO by phone or email? When I go to the website I get sent to Nginz. HELP!

I called Nginz and they say it is a DO problem. Who do I contact?

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There are no support tickets on your account, open or previously closed. Our support team is happy to assist you 24/7 via a support ticket. You can open one by emailing contact@digitalocean.com, from this page, or from this section of the control panel.

If you open a ticket by email be sure to send the message from the email address associated with your account so that it is associated with your account.

Use the support button when you are logged in … and create a ticket. No idea what nginz is by the way :)