Why isn't my MX mail working!?

Posted August 16, 2015 2.5k views
Linux BasicsEmail

Hey Guys,

Let me first start off by saying that yes, I am a complete Noob when it comes to VPS. I have always been using shared hosting but decided to join the VPS. BUT I am very computer nerdy so I pickup things really quickly.

I have managed to get my website up and running and used Ubuntu 12.04 and installed ZPanel.

My domain was parked in Godaddy so I changed all the settings over there to point to my IP address. I don’t have any problems with the website and uploading files to it etc. In other words -

I can send e-mails - But I cannot receive them!

I have changed the settings in the MX records in godaddy multiple times and have copied it from what is presented in ZPanel and it just doesn’t work.... I keept getting email bouncebacks that there is some SMTP error or something.

Is there something I need to activate on the actual digital ocean server?

Your help would be soo helpful…

See attached images:


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2 answers

Hello, and welcome to the DO community. There is no problem with being a noob at something, as long as your willing to learn it will all become allright!
First thing you should do is check your logs and check the bounceback you get. There is most of the time usefull information in there. Please post it here


Personally, using GoDaddy as your DNS manager is just a bad move. I’d personally recommend using CloudFlare, it’s much easier to manage. Once you have that it should be rather simple to solve the issue. It seems as though you only have the Priority 0 set in your MX records, first try doing the Priority 10 too, including that could make a difference.

You also have your email pointing to, there’s no A-Record for that. Make an A-record for it, assuming you have ZPanel on the Digital Ocean server, it should just work straight away, well in 5 minutes if you use CloudFlare. GoDaddy’s DNS is much longer.

Hope that helps.